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The TDSS Service Center System

One Platform. Every Service.

The TDSS Service Center connects Linen, Transport, EVS, and many more support departments into a single, centralized system designed for healthcare support services. Keep track of your workforce, tasks, and assets in real time.

Trusted by Healthcare Leaders

TDSS Command Center on desktop computer screen

Your Hub for Support Services

​TDSS centralizes operational management by bringing all service requests and updates into one easy to use platform. No more juggling multiple systems or paper processes—with TDSS, your team gains the transparency and agility needed to boost efficiency, enhance service, and keep operations running at their best.​

Real Time Insight into Operations

Track Key Metrics and Aggregate Data

Multi-Service & Multi-Facility

Ideal for Service Center Management

Featured Service Solutions

The LinenPoint System

​LinenPoint is a linen distribution and tracking tool designed for linen departments in the healthcare environment. Track schedules, weights, and key metrics, gain insight into fill rate and PAR, and monitor live staff progress throughout the day.

the TDSS LinenPoint dashboard on a computer screen and cell phone screen

Real-Time Visibility

Stay on top of operations with custom dashboards that show the real-time status of linen rounds and replenishments, clean discrepancies, facility-wide fill rates, and more. LinenPoint highlights discrepancies as they arise, complete with alerts and notifications for delays or issues.

Data-Driven Insights

LinenPoint captures key data throughout the linen workflow, creating a reliable record of activity and the distribution of linen assets. By consistently capturing accurate data, the system provides powerful reporting that reveals trends and provides deep insight into operations and usage patterns.

Cost Savings

LinenPoint calculates incoming and outgoing laundry weights with precision, helping facilities validate laundry charges and make more strategic purchasing decisions. By tracking usage trends and identifying discrepancies, the system highlights opportunities to improve order efficiency.

a senior woman looking at a smiling transport staff member

Featured Service Solutions

Transport System

Manage on-demand item transport tasks or patient transport requests. The system automatically dispatches tasks to available staff based on priority, proximity, and skill set. View real-time status updates, required equipment for transport, isolation status, and more.

a man in scrubs disinfecting a glass door

Featured Service Solutions

Environmental Services System

Track on-demand and scheduled cleaning requests, and automate the labor and task management processes involved in cleaning operations. Implementations may include clean requests generated based on traffic volume, QR codes that enable staff and visitors to easily submit cleaning requests, and interfaces with existing hospital information systems.

a hospital room with a bed and medical monitoring equipment

Featured Service Solutions

Patient Equipment Management System

Monitor the maintenance, cleaning, and distribution of patient equipment and deliver safe, sanitized equipment as requested. Streamline rounding with QR codes and keep track of importand assets' locations using BLE beacons.

Core Features and Integrations

Custom Dashboards

Customizable dashboards highlight key metrics and provide visibility into workflow status.

Extensive Data
& Reporting

Powerful reporting tools deliver the insights you need, tailored to your organization’s goals.

Enterprise
Scalability

Built to grow with your organization, supporting multiple facilities, departments, and service lines.

Comprehensive
Security Standards

ISO 27001 certified and penetration tested, complete with audit logs and SSO/SAML support.

Mobile
Access

Stay connected via mobile & web apps, with offline functionality to keep work moving without interruption.

Touchless
Updates

Automate linen round tracking with Bluetooth beacons for touch-free updates.

QR Code
Implementation

Streamline task creation and data entry, reducing errors and accelerating workflows.

System
Integration

Connects with external systems, including patient data sources and ADT feeds.

Lower Costs

Reduce expenses by gathering key data,  streamlining workflows, and cutting delays. TDSS helps organizations lower operational costs while maximizing the value of existing resources.

Smarter Workflows,
Stronger Results

TDSS empowers healthcare organizations to operate efficiently, track performance over time, and manage resources across every department and facility.

Productivity Tracking

Monitor performance in real time with clear visibility into task progress and staff efficiency. Track missed tasks, delayed rounds, or bottlenecks to pinpoint issues quickly and boost overall team productivity.

System-Wide Management

Oversee multiple departments and facilities from a single platform. TDSS centralizes operations across locations, giving leadership clear visibility and providing insight into system-wide consistency.

Ready to learn more?

TDSS simplifies and centralizes support service workflows and gives you access to the data you need to make informed management decisions. Connect with us today to see how TDSS can elevate your organization's efficiency and operations.

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